Regular updates & enhancements

We provide regular updates and enhancements to Gamebryo, typically delivering two new software updates each year to customers with support agreements. These releases have bug fixes as well as new features—many of which are suggested by our customers.

One-on-one service

To make sure that one person at Emergent is responsible for each client’s issues, each of our customers are assigned an engineer as their primary support contact. Our customers typically email support issues directly to our staff—ranging from standard issues such as bug reports to game-specific questions about how to push the limits of our technology, and how to execute unique game features and functionality. If the primary engineer can’t answer the question, the engineer responsible for that subsystem will provide the answer. We respond within 24 hours to all requests.

The Emergent forum

We have an online forum open to registered developers. They can ask questions of our staff and other developers, download code snippets, and stay up to date on our software. We also provide technical notes and white papers that discuss how to best use Gamebryo features.

If you are an existing customer with a current username and password, you can log into the forum by clicking here.

Email Support

If you are a customer in need of support, please email us at support@gamebryo.com.